Oracle GIT Applications Systems
Work with Oracle’s world-class technology to develop, implement and support Oracle's global infrastructure.
Work with Oracle’s world-class technology to develop, implement and support Oracle's global infrastructure.
Oracle Global IT "implements, maintains, upgrades and extends" the applications that Oracle requires to meet it's rapidly changing business requirements, and provides a showcase for Oracle's products. Global IT influences the direction and strategy for Oracle's products through collaborative and often pioneering involvement in business applications
As part of Oracle Global IT Support Systems Operations Team, you will get an opportunity to implement and support key applications and solutions used by Oracle internally and by Oracle Customer Support Organization to provide world class Customer support. You will be one of the first to operationally implement and support a Siebel 8.0 CRM implementation on Linux/Oracle RAC/Grid Technology and customer portal built of Oracle’s ADF/Fusion technologies and work with Oracles world-class technology to develop, implement and support Oracle's global infrastructure.
Job Responsibilities: You will be responsible for one or many of these responsibilities based on your functional team:
Systems Team Responsibilities:
· Responsible for day to day operations and troubleshooting of Production Systems
· Utilize change management to ensure maximum uptime of the production systems.
· Work closely with the Development Team to deploy and support internal releases across other test environments
· Responsible for optimal configuration, and high availability of complex integrated processes within the overall application enterprise
· Automate routine tasks to improve operational efficiency in maintaining production and test environments.
· Implementing and upgrading systems using latest Oracle technologies
· Define and Execute Test and Production Deployment Process
· Design and document process and procedures in conjunction with continuous improvement planning
· Work on problems and identify root cause and implement solutions
· Develop and update automated methods to maintain production and test environments
· Responsible for day to day monitoring and operations of Production Systems
· Available for On Call support for Production Systems during non business hours
· Coordinate activities with IT Operations, Solutions Team, Development, Support, Customer Care, Engineering and Development for ongoing improvement, monitoring, testing, and servicing of production and test systems.
· Responsible for optimal configuration, and high availability of complex integrated processes within the overall application enterprise
· Work with vendors to implement 3rd party solutions into test and production environments
Systems Team Responsibilities:
· Responsible for day to day operations and troubleshooting of Production Systems
· Utilize change management to ensure maximum uptime of the production systems.
· Work closely with the Development Team to deploy and support internal releases across other test environments
· Responsible for optimal configuration, and high availability of complex integrated processes within the overall application enterprise
· Automate routine tasks to improve operational efficiency in maintaining production and test environments.
· Implementing and upgrading systems using latest Oracle technologies
· Define and Execute Test and Production Deployment Process
· Design and document process and procedures in conjunction with continuous improvement planning
· Work on problems and identify root cause and implement solutions
· Develop and update automated methods to maintain production and test environments
· Responsible for day to day monitoring and operations of Production Systems
· Available for On Call support for Production Systems during non business hours
· Coordinate activities with IT Operations, Solutions Team, Development, Support, Customer Care, Engineering and Development for ongoing improvement, monitoring, testing, and servicing of production and test systems.
· Responsible for optimal configuration, and high availability of complex integrated processes within the overall application enterprise
· Work with vendors to implement 3rd party solutions into test and production environments
Critical Requirements:
· Majoring in Computer Science, Engineering
· Technical understanding and experience with Oracle databases
· Technical understanding and in-depth knowledge of at least one of our core technologies: Oracle Database Administration or Siebel Administration
· Strong analytical and problem solving capabilities
· Understanding of the application development life cycle and application design
· Eagerness and ability to deliver high quality results in a fast-paced environment
· Self motivated and resourceful
· Good verbal and written communication skills in English
· Ability to work across cultures in an international context
· Availability for on-call support after business hours and holidays/week-ends.
· Willing to work in shift-rotations and travel within region when necessary
Preferred Requirements:
· Proven experience in an application software environment working with Oracle, Siebel CRM or other application technologies
· Knowledge and experience with some or many of the following are highly desirable: Oracle 10g RAC, Oracle 10gAS, PL/SQL, SQL, Unix/Linux Shell Scripting, Oracle Database concepts, BigIP or any other Load Balancer, Oracle Enterprise Manager
· Preference for working in an international cooperative 24x7 team environment
· Majoring in Computer Science, Engineering
· Technical understanding and experience with Oracle databases
· Technical understanding and in-depth knowledge of at least one of our core technologies: Oracle Database Administration or Siebel Administration
· Strong analytical and problem solving capabilities
· Understanding of the application development life cycle and application design
· Eagerness and ability to deliver high quality results in a fast-paced environment
· Self motivated and resourceful
· Good verbal and written communication skills in English
· Ability to work across cultures in an international context
· Availability for on-call support after business hours and holidays/week-ends.
· Willing to work in shift-rotations and travel within region when necessary
Preferred Requirements:
· Proven experience in an application software environment working with Oracle, Siebel CRM or other application technologies
· Knowledge and experience with some or many of the following are highly desirable: Oracle 10g RAC, Oracle 10gAS, PL/SQL, SQL, Unix/Linux Shell Scripting, Oracle Database concepts, BigIP or any other Load Balancer, Oracle Enterprise Manager
· Preference for working in an international cooperative 24x7 team environment
Job Location: HQ – Redwood Shores, CA
